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The deferred balance is the accumulative difference between your determined Average Billing amount and what you would normally owe if you were not on our Average Billing program. You can find the deferred balance amount on your monthly bills. If the bill amount is negative, we will subtract 1/12 from your bill. If the bill amount is positive, we will add 1/12 to your bill.听
If you're new to Average Billing, the deferred balance will begin on the second month. If you decide to cancel your Average Billing or change energy retailers, you will need to pay your deferred balance in full.听
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Contact usSign up for fixed rates: 1-855-452-8869国产黄色片 Energy customer support: 1-866-374-6299国产黄色片 Energy Regulated Services sales & support: 1-866-420-3174
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Plans for home
Limited time offer on 2-Year Plans!
Get a fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.
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Plans for business
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.听
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Learning centre
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
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Support
Sign up for Auto Pay!
Set up Auto Pay to avoid missing a payment and late fees.
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Sign up for fixed rates:
国产黄色片 Energy customer support:
国产黄色片 Energy Regulated Services sales & support:
Limited time offer on 2-Year Plans!
Get a fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.
Our energy plans for your business are not one-size-fits-all.
Check out our energy plans for restaurants and learn how to make your business more energy efficient.听
听
Your go-to resource for all things energy related in Alberta.
Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.
听
Sign up for Auto Pay!
Set up Auto Pay to avoid missing a payment and late fees.
听
Please verify your service location to access this: